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How to create loyal customers through holiday gift card recipients

How to create loyal customers through holiday gift card recipients

Many retail stores, restaurants, and service-based businesses sell a lot of gift cards over the holiday season. The recipients of these gift cards will be using them in the months following Christmas, giving businesses the opportunity of gaining new loyal customers. The best part about new customers using gift cards at your business is the opportunity to keep them coming back for more. Repeat customers are nine times more likely to convert than first-time visitors (Source). So it’s important to…

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Staying Connected with your Customers During COVID-19

Staying Connected with your Customers During COVID-19

We are now into the summer of 2020, and the COVID-19 pandemic continues to grow both globally and in the United States. Depending on which state you’re in, restrictions on certain businesses have varied, with some lockdowns persisting much longer and restrictions much tighter than others. Regardless of where you live, if you’re a business owner that depends on everyday storefront transactions and interaction with customers, you may be struggling to find ways to keep your company afloat. Many small…

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6 Ways to Improve Customer Loyalty

6 Ways to Improve Customer Loyalty

In 2019, the average consumer has the ability to pick and choose what they buy like never before. A massive shift of business into e-commerce, more efficient modes of shipping across the globe, as well as overall expansion of the economy have each played a role in giving power to buyers in every industry. In a matter of seconds, a single internet search gives one results for thousands of different varieties of the same product. In research published by management…

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